Vouchers purchase terms and conditions
1. The purchase of the „Gift Invitation” is made by paying the equivalent of the invitation.
2. On request, invitations purchased on-line will be issued in the form of an elegant gift card and sent to the address indicated.
3. The „gift invitation” entitles you to take advantage of the offer presented in the invitation for 6 months from the date of issue. After this deadline, the invitation is considered completed. It does not apply to invitations to specific dated special events.
4. The gift invitation cannot be fulfilled partially.
5. The bearer may use the invitation. If the invitation is issued by name, only the person named in the invitation may use it.
6. In order to fulfill the invitation, a prior reservation must be made.
7. The invitation should be handed over to the staff prior to its implementation.
8. The cancellation of the reservation made can be made at least 24 hours in advance. After this deadline, the invitation is considered completed. It does not apply to invitations to specific dated special events.
9. The „Gift Invitation” cannot be exchanged for cash or refunded.
10. If the bill exceeds the value of the voucher, a surcharge is required. In case of a lower value of the bill, the rest will not be released. Dinner is composed freely from among the items available on the menu.ed.
11. In the event of loss (loss, theft, etc.) or destruction of the invitation, the Hotel is not responsible and does not compensate for the loss caused by the situation.
12. We carry out invitations to the SPA for treatments on Tuesday – Friday from 09:00 – 19:30., Excluding: February 14, December 31 and other days on special offers. This does not apply to invitations combined with a stay.
13. Invitations to specific dated events are non-refundable.